Privacy Policy

MockinterviewLoop (“MockinterviewLoop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you use our website and services.

By using our website or services, you agree to this Privacy Policy.

1. Scope

This Privacy Policy applies to information collected through our website, booking pages, communications, mock interviews, workshops, and related services.

It applies to users in the United States (including Washington and California), EMEA, and India, subject to applicable laws.

2. Information We Collect

We may collect:

• Identifiers: Name, email, phone number, LinkedIn profile

• Professional Information: Resume, work history, interview goals

• Booking Information: Availability, time zone, session preferences

• Payment Information: Billing details (processed via third-party providers)

• Session Content: Audio/video recordings, transcripts, feedback notes

• Technical Data: IP address, browser, device, usage data

• Communications: Emails, messages, survey responses

• Inferences: Coaching insights and recommendations

3. How We Collect Information

We collect information:

• Directly from you (forms, bookings, uploads)

• Automatically (cookies, analytics tools)

• From service providers (payment, scheduling, video tools)

• From public sources (e.g., LinkedIn, if shared by you)

4. How We Use Information

We use your information to:

• Deliver mock interviews and coaching services

• Schedule sessions and send reminders

• Provide feedback, reports, and preparation plans

• Personalize your experience

• Process payments and manage billing

• Respond to inquiries and provide support

• Improve our services and platform

• Send service updates and marketing (you may opt out)

• Ensure security and prevent misuse

• Comply with legal obligations

5. Legal Basis (Where Applicable)

For users in EEA/UK and similar regions, we process data based on:

• Consent

• Contract performance

• Legitimate interests

• Legal obligations

6. AI and Automated Processing

We may use AI tools for:

• Transcription

• Summarization

• Feedback generation

• Internal operations

These tools assist our services and do not make decisions with legal or significant effects without human involvement.

7. Cookies and Tracking

We use cookies and analytics tools to:

• Improve functionality

• Understand usage

• Enhance performance

You can control cookies through your browser settings.

8. Sharing of Information

We do not sell your personal information.

We may share data with:

• Service providers (payments, scheduling, analytics, video tools)

• Professional advisors

• Authorities when required by law

• Business successors (e.g., merger or acquisition)

9. Data Retention

We retain information only as long as necessary for:

• Service delivery

• Legal compliance

• Business operations

Data is deleted or anonymized when no longer needed.

10. Data Security

We use reasonable safeguards to protect your information. However, no system is completely secure.

11. Your Rights

Depending on your location, you may have rights to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict or object to processing

• Withdraw consent

• Opt out of marketing

12. California Privacy Notice

California residents may have rights under CCPA/CPRA, including access, deletion, correction, and opt-out rights.

13. Washington Privacy Notice

Washington residents may have rights under applicable state laws, including access, correction, and deletion rights where applicable.

14. EMEA Privacy Notice

Users in EEA/UK may exercise GDPR rights, including access, erasure, portability, and complaint rights with local authorities.

15. India Privacy Notice

We process data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

16. International Transfers

Your data may be processed in the United States and other countries. We use appropriate safeguards where required.

17. Children’s Privacy

Our services are not intended for children under 13.

18. Third-Party Services

We are not responsible for third-party privacy practices. Please review their policies.

19. Updates

We may update this policy periodically. Changes will be posted with a revised effective date.

20. Contact Us

If you have questions or wish to exercise your rights:

Email: info@mockinterviewloop.com

Business Name: MockinterviewLoop

Location: Sammamish, Washington, USA

By using our services, you agree to this Privacy Policy.